FAQ

Frequently Asked Questions

What phone models do you offer?
We currently offer phone cases for selected iPhone, Samsung, and Google Pixel models. Available models are shown on each product page.

Do you offer custom phone cases?
At the moment we only offer the designs shown in our collections.

Will more phone models be added?
Yes ♡ We’re always working on expanding our range and adding more compatible devices in the future.

Are your phone cases protective?
Our cases are designed to combine style and everyday protection. They help protect your phone from daily scratches and minor bumps.

How long does shipping take?
Processing and delivery times vary depending on your location. Estimated shipping times are shown at checkout and in our Shipping Policy.

Can I return my order?
Because each case is made to order, returns are only accepted for damaged, defective, or incorrect items. Please see our Return & Refund Policy for details.

What if my order arrives damaged?
Please contact us within 7 days of delivery and include clear photos of the item and packaging so we can help.

Can I change or cancel my order?
Orders can only be changed or cancelled shortly after purchase before production begins. Contact us as soon as possible.

Will colors look exactly like the photos?
Colors may appear slightly different depending on your screen settings and lighting.

How can I contact you?
You can reach us anytime through our Contact page or by email and we’ll get back to you as soon as possible